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2008 BPM & Workflow Handbook
SPOTLIGHT ON HUMAN-CENTRIC BPM

Methods, Concepts, Case Studies and Standards
in Business Process Management and Workflow

Available in both Print and two Digital Editions.

Retail $95.00 - now reduced to $65.00 each.

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Spotlight on Human-Centric BPM

Do you know how people's processes fit into an automated environment? 

Human-centric business process management (BPM) has become the product and service differentiator. The topic now captures substantial mindshare and market share in the human-centric BPM space as leading vendors have strengthened their human-centric business processes. Our spotlight this year examines challenges in human-driven workflow and its integration across the enterprise.

Edited by Layna Fischer
Published in association with the Workflow Management Coalition (WfMC)
Retail $95.00. Now reduced to $65.00 .

Available in both Print and Digital Editions.

The new DIGITAL EDITION v2 now available.
This Digital Edition Version 2 offers 412 pages expanded with EIGHT more chapters from the 320-page Print Edition and the first version Digital Edition.
Download the complete NEW Version 2 now!
Retail $95.00. now reduced to $65.00Download 8MB zipped PDF.
See below for the list of extra chapters

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Publication Date: April 2008
ISBN: 978-0-9777527-6-8
Quality hardcover. 320 pages.
US $95.00 Retail.
Size: 7" x 10"
Add to Cart

Starting with a look at the new business imperative for BPM in 2008 by Nathaniel Palmer, WfMC Executive Director, chapters this year include useful non-technical advice on implementing your first BPMS, step by step instructions on creating SOA and a look at converging BPM technologies and how they will affect your business. Technical papers include detailed examination of process mining and integration of WfMC standards with others in this space.

A special spotlight on Human-Centric BPM examines challenges in human-driven workflow and its integration across the enterprise.

Throughout the book international industry experts and thought leaders present significant new ideas and concepts to help you plan a successful future for your organization.

Table of Contents

• Foreword
  Jon Pyke, Chair WfMC, United Kingdom
  (download this chapter now for free)

• Introduction: Workflow and BPM in 2008: A New Business Value Imperative
  Nathaniel Palmer, Executive Director, Workflow Management Coalition, United States
  (free download of this chapter immediately )

SECTION 1-The Business Value of BPM and Workflow 

• BPM, SOA, and Web 2.0 Convergence: Business Transformation or Train Wreck
  Linus Chow and Peter Bostrom, BEA Systems, United States  

• Building a Scalable and Sustainable BPM Center of Excellence
  Clay Richardson, Project Performance corp., USA & David Atwood, Govt. of Bermuda, Bermuda 

• Making Intelligence Actionable: Business Process Management and Business Intelligence
  Patrick Morrissey, Savvion, USA  

• Applying Decision Management to Make Processes Smarter, Simpler and More Agile
  James Taylor & Neil Raden, Smart (Enough) Systems LLC, USA 

• Business Process Architecture and Business Transformation
  Chris Lawrence, Old Mutual, South Africa  

• Keeping it Simple in the Complex World of BPM
  Amit Rajaram, HSBC Group, India  

• SOA: Simple Step-by-Step
  Federico Silva & Alfredo Cisterna, PECTRA Technology, Inc., USA  

• Implementing Your First BPM Project: Tips and Pitfalls Case Study
  Karl Djemal, Citi, United States  

• Engagement Transforms Processes, Inside and Outside the Enterprise
  Raja Hammoud, Adobe Systems, Incorporated, USA 

SPOTLIGHT ON HUMAN-CENTRIC BPM

• System Automation vs. Human Facilitation
  Keith Swenson, Fujitsu Computer Systems, USA
  (download this chapter now for free)

• MyBPM: Social Networking for Business Process Management
  Dr. Setrag Khoshafian, Pegasystems Inc., USA
  

• Services: Integrating User Interfaces into a Service-Oriented Architecture
  Jeffrey Ricker, Jeffrey Ricker LLC, USA  

• Impact of Organizational Changes on Running Processes: a Challenge for Achieving Business Agility
  Salvatore Latronico, Gianpiero Bongallino & Francesco Battista, Openwork, Italy  

• Human-Driven BPM: the Missing Piece is People
  Roberto Silva, SAP Latin America, Mexico  

• The Rise of Project Workforce
  Rudolf Melik, Tenrox, Canada 

• XPDL Cross-Product Exception Handling for Workflow Management Systems
  Giuseppe Pozzi, Politecnico di Milano; Carlo Combi, University of Verona; Florian Daniel, University of Trento, Italy  

• The Road to XPDL 2.0: Case Study
  Justin Brunt, TIBCO Software, United Kingdom

SECTION 2—STANDARDS AND TECHNOLOGY

• Integration of Workforce Management with a Business Process Management Suite
  Robert Shapiro, Global360, United States
  (download this chapter now for free)

• Department of Defense Suspense Tracking
  Charles Joesten, ICOR Partners, LLC, USA  

• Process Mining
  John Hoogland, Pallas Athena, The Netherlands  

• Analysis of Most Common Process Modeling Mistakes in BPMN Process Models
  Tomislav Rozman, LANCom, Gregor Polancic & Romana Vajde Horvat, University of Maribor,  Slovenia  

• The Temporal Perspective: Expressing Temporal Constraints and Dependencies in Process Models
  Denis Gange, Trisotech; Andre Trudel, Acadia University; Canada  

• How to Implement the Automation of Omnipresent 'Distributed Treatments' in BPMS
  Dr. Juan J. Trilles, AuraPortal, Spain 

• The Representation of Dynamic, Context-Informed Workflow
  H. Dominic Covvey, Donald D. Cowan, Paulo Alencar, Shirley L. Fenton, David Hanriques, Joel So, William J. Malyk; University of Waterloo, Canada

ADDITIONAL CHAPTERS AVAILABLE ONLY IN THE
DIGITAL EDITION VERSION 2

• BPM and Corporate Measurement Systems: Putting “Intelligence” Back Into BI
  Dennis Korevitski, Brianna Knox; Covestic, Inc., USA
  
  
• Emerging convergence of BPM, ECM and Portals in Financial Services
  Vinaykumar.S.Mummigatti, Satyam Computers Services, USA
  
  
• Transformation of Government: Through a Gateway that leads to Information Society
  Omer KILIC, Adobe, Turkey
  
  
• PQMM: A New Model to Measure Business Process Quality
  Dr. A.Selcuk Guceglioglu, Onur Demirors; METU, Turkey
  
  
• A Holistic Adoption Framework for Long Term Success of BPM
  Jyoti M. Bhat, Jude Fernandez; Infosys Technologies Limited, India
  
  
• Reconciling and enacting cross-organisational business processes for B2B e-commerce
  Paul W.H. Chung, Xi Chen; Loughborough University, United Kingdom
  
  
• BPM Standards and Guidelines
  Sachin Mandhare, Satyam Computers Services Limited, India
  
  
• Service oriented workflow system for digital media broadcasting
  JuHee Bae, DaeRyung Lee, IBM, Korea; Paolo Dettori, Julio Nogima, Frank Schaffa, IBM, USA

SECTION 3—DIRECTORIES AND APPENDICES

• WfMC Structure and Membership Information

• Membership Directory

• Officers and Fellows

• Author Biographies

• Index

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