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BPM Excellence in Practice 2008:
Using BPM for Competitive Advantage
Innovation and Excellence in Workflow and
Business Process Management

Retail $49.95.

2009 Global Awards for Excellence in BPM and Workflow now open.

Special offer for interested 2009 submitters: Download the BPM Excellence in Practice Digital Edition for only $25.00 (50% discount) to read and review winning case studies. Use code AWARDS9 on checkout.

  • Print Edition: publication date August 2008 (sorry, temporarily out of print, please order from Amazon.com -- see link on left)

    Digital Edition: Download complete book immediately. Save time and money. 8 MB zipped PDF file.

    Editor: Layna Fischer
    Cover: Quality Softcover
    Pages: 300
    Size: 7" x 10"
    ISBN: 9780977752737

    Illustrations, charts, references, appendices, bibliography, index.
    Cover design: nissosdesign, Italy

    Learn more about the Global Excellence Awards including rules, submissions and deadlines. Submit your own entry for 2008.

    Read these detailed case studies to find out how these award-winners moved the competitive goalposts for their industry:

    • Their award-winning system application, what the system is used for, who are the users and what the job entails

    • What were their key motivations

    • Their system configuration (number, and type of software, servers, scanners, printers, storage devices, etc., including the identities of the vendors and integrators involved)

    • The number of users currently on the system and number of users planned.

    • How the company has been impacted by their new system; cost savings, ROI and increased productivity improvements, competitive advantage gained, and how they managed to move the goal posts for their industry.

    • Their implementation process and methodology, the project team, and the change management and business process reengineering issues they addressed.

    • How these companies managed both their overall technological and business innovations.

      Table of Contents

    • Introduction and overview
      Layna Fischer, Editor
      (free chapter, download now, no registration required)
    • Foreword
      Nathaniel Palmer, Executive Director, WfMC.org
      (free chapter, download now, no registration required)

    Europe

    • infoCaja MiFID Client Order Handling Process

    • LPH Vranov n/T, Slovakia

    • Natuzzi Furnishing & Accessories Business Unit, Italy

    • University Hospital Virgen del Rocío, Spain

    North America

    • CONAGUA, Mexico

    • Geisinger Health System, USA

    • Louisiana Supreme Court, USA

    • Wells Fargo Financial Information Services, USA

     Middle East and Africa

    • Eskom, South Africa

    Pacific Rim

    • Daewoo Shipbuilding & Marine Engineering (DSME), Korea

    • Ministry of Labor, Republic of Korea

    • Mallesons Stephen Jaques, Australia

    • Satyam Computer Services Limited, India

    • Shanghai Commercial and Savings Bank, Taiwan

    South and Central America

    • Government of Bermuda, Forms and Transaction Engine Project, Bermuda

    • Grupo Pão de Açúcar, Brazil

    • MONEDERO, Argentina

    Appendices

    • Appendix: Contributors, Award Winners, Vendors and Integrators

    • Resources

    Print Edition: ORDER FORM

    Digital Edition: Download complete book immediately. Save time and money. 8 MB zipped PDF file.

     


  • 2008 BPM & Workflow Handbook

    Now in EXPANDED Digital format
     
    Move your Goalposts:
    More case studies from those who did...
    NEW! This Digital Edition Version 2 offers 412 pages expanded with EIGHT more chapters from the 320-page Print Edition and the first version Digital Edition. Nearly 100 more pages of valuable information.

    Special section on
    Human-Centric BPM .
    More...
    Read how leading companies managed their implementation process and methodology, the project team, and the change management issues they faced. Learn how these companies managed both their overall technological and business innovations and moved the goalposts for their industry.
    More...
     
    What does that BPM acronym mean?
    Simply type in any term and get the quick answer

    Only $9.97 each
    (retail $25.00).

    Download immediately!
    This new eBook series presents the collection of best and most important chapters on their respective topics recently published in the annual BPM and Workflow Handbook series and other publications.
    Introduction to BPM and Workflow
    Financial
    Healthcare
    Utilities and Telecommunications



    Business Transformation Series

    ~ Business and Dynamic Change
    ~ BPM Everywhere
    ~ Thriving on Adaptability
    ~ Empowering Knowledge Workers
    ~ iBPMS - Intelligent BPM Systems
    ~ Human Centric BPM
    ~ Social BPM
    ~ Taming the Unpredictable
    ~ BPMN 2.0 Handbook 2nd Edition


    Retail $49.95


    * Thriving on Adaptability
    * Passports to Success in BPM
    * Moving the Goalposts
    * Using BPM for Competitive Advantage
    * Innovation, Implementation and Impact
    * Successful Process Implementation
    * Delivering BPM Excellence

    * Taming the Unpredictable
    * Customer-Centric Organization
    * How Knowledge Workers Get Things Done
    * Delivering Competitive Advantage
    * Understanding and Using BPM

    ____________________

    Could your case study be an Award-winner?

    Get recognition for your visions and your team's achievments.

    BPM Awards
    WfMC Awards for Excellence in BPM and Workflow

     

    Case Management Awards

    WfMC Awards for Excellence in Case Management

     

     
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