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2007 BPM & Workflow Handbook
Methods, Concepts, Case Studies and Standards
in Business Process Management and Workflow

NEW REDUCED PRICE $65.00 - SAVE $30.00

Retail $95.00.
Edited by Layna Fischer
Published in association with the Workflow Management Coalition (WfMC)

Read review by Paul Harmon of BPTrends.

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Publication Date: May 2007
ISBN: 0-9777527-1-2
Quality hardcover. 320 pages.
US $95.00 Retail.
Size: 7" x 10"
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Starting with an overview over of Workflow and BPM in 2007, chapters range from stating the business case for BPM and Workflow for non-technical readers, user case studies through to web services and workflow architectures. A special Spotlight on BPM in Healthcare features an award-winning case study and examines challenges in both patient and pharmaceutical BPM, culminating with a chapter on digital security.

Throughout the book international industry experts and thought leaders present significant new ideas and concepts to help you plan a successful future for your organization.

Table of Contents

• Foreword       
  Jon Pyke, Chair WfMC, United Kingdom
  (free download of this chapter)

• Introduction: Workflow and BPM in 2007: Business Process Standards See a New Global Imperative
  Nathaniel Palmer, Executive Director, Workflow Management Coalition, United States
  (free download of this chapter)

SECTION 1-THE BUSINESS VALUE OF BPM and WORKFLOW
 

• The Business Value of Workflow and BPM
  Keith D Swenson, Fujitsu Computer Systems, United States

• Knowledge Intensive BPM
  Jon Pyke, The Process Factory Ltd., United Kingdom

• BPM and Service-Oriented Architecture Teamed Together: a Pathway to Success for an Agile Government
  Linus Chow and Charles Medley, BEA Systems; Clay Richardson, Project Performance Corp., USA
  (free download of this chapter)

• Analyzing and Improving Core Telecom Business Processes: Case Study
  Lee, Kyeong Eon; KTF Co., Ltd., Seoul, Korea

• Workflow and Performance Management
  Arnaud Bezancon, Advantys, France

• BPM Center of Excellence Manifesto
  Dr. Setrag Khoshafian, Pegasystems Inc., USA

• Evolution: An Innovation Process
  Gabriel Franciosi and Federico Silva, Pectra Inc., USA

• Why Engagement Will Redefine the Next Evolution in Workflow and BPM
  Steve Rotter, Adobe Systems Incorporated, USA

• Applying MDA® Concepts to Business Process Management
  Alexander Petzmann, Michael Puncochar, BOC Group, Austria; Christian Kuplich, BOC Group, Germany; David Orensanz, BOC Group, Spain

• From Functional Silos to a Process Vision
  Salvatore Latronico and Francesco Battista, openwork, Italy

SPOTLIGHT ON HEALTHCARE
 

• The Chester County Hospital: Case Study
  Ray Hess, The Chester County Hospital, USA

• Workflow Opportunities and Challenges in Healthcare
  Jonathan Emanuele and Laura Koetter, Siemens Medical Solutions USA, Inc., USA

• Business Process Management in Pharmaceutical R&D
  Dr. Kai A. Simon ALTANA Pharma AG—a Nycomed company, Germany

• Authenticated Document/ Data Exchange in Healthcare
  Dr. Mohammed Shaikh, Image X Inc., USA
   

SECTION 2—STANDARDS AND TECHNOLOGY

• Business Process Architecture and the Workflow Reference Model
  Chris Lawrence, Old Mutual, South Africa

• Quality Metrics for Business Process Models
  Irene Vanderfeesten, Hajo A. Reijers, Wil van der Aalst, Technische Universiteit Eindhoven, The Netherlands;  Jorge Cardoso, University of Madeira, Portugal; Jan Mendling, Vienna University of Economics and Business, Austria.

• Enterprise Architecture as a Meta-Process
  Heinz Lienhard, ivyTeam-SORECOGroup, Switzerland

• Overcoming Negative Tendencies in Automated Business Processes
  Juan J. Moreno, Lithium Software / Universidad Católica, Uruguay; Luis Joyanes, Universidad Pontificia de Salamanca, Spain

• Defining Easy Business Rules for Accomplishing the Basel II Risk Handling in Banks
  Dr. Juan J. Trilles, AuraPortal BPMS, Spain

• MSCWV: Cyclic Workflow Verification Algorithm For Workflow Graphs
  Sinnakkrishnan Perumal and Ambuj Mahanti, Indian Institute of Management Calcutta, India
   

SECTION 3—DIRECTORIES AND APPENDICES

WfMC Structure and Membership Information

Appendix—Membership Directory                                                                

Appendix—Author Biographies                                                                      

Index     

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