Business Rules: Management and Execution

Business rules describe the operations, definitions and constraints that apply to an organization. Business rules can apply to people, processes, corporate behavior and computing systems in an organization, and are put in place to help the organization achieve its goals.

This book helps corporate business readers to understand the meaning and impact of Business Rules within a variety of applications or scenarios such as:

• Why and how to use a rules-based approach to validate, transform, recalculate, and remediate complex applications
• The art of managing rules and terminology in a consistent, business-friendly, and shareable way
• How to use a rules engine to achieve uniformity, consistency, continuous monitoring, transparency, flexibility, forecasting etc.
• Key technologies, vendors and implementers in this ecosystem.
  

Intelligent Automation

Rules, Relationships and Robots; Designing Strategies and Practical Implementation

“Intelligent automation is about real business change and long-term value. If you’re serious about transforming the nature of work in your organization through automation, you need to think beyond robotic process automation (RPA) and point solutions. A true intelligent automation strategy utilizes a combination of powerful technologies like AI, RPA, and data access alongside established processes to work holistically, resulting in smarter systems and actionable data insights.”  Nathaniel Palmer

Includes complete award-winning case studies from the Business Transformation Awards

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Intelligent Adaptability

Business Process Management / Adaptive Case Management

As adaptive case management (ACM) systems mature, we are moving beyond simple systems that allow knowledge workers to define ad hoc processes, to creating more intelligent systems that support and guide them. Knowledge workers still need to dynamically add information, define activities and collaborate with others in order to get their work done, but those are now just the table stakes in a world of big data and intelligent agents. To drive innovation and maintain operational efficiencies, we need to augment case work—typically seen as relying primarily on human intelligence—with machine intelligence.

In other words, we need intelligent ACM—Sandy Kemsley, Foreword.

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Digital Transformation with Business Process Management

Foreword by Nathaniel Palmer (free download of this paper)

BPM is essential to a company's survival in today's hyper-speed business environment. The goal of Digital Transformation is to help empower enterprises to compete at the highest level in any marketplace.
The authors discuss the impact of emerging technologies, the mandate for greater transparency and how the ongoing aftershocks of globalization have collectively impacted predictability within the business enterprise.
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Download PDF of the Introduction with full abstracts of content and case studies (no sign-up required)

BPM in Financial Services

Foreword by Michael Heffner

(Digital Edition, download immediately). Size: 292 pages PDF / 12 MB.

"This book delivers a vital collection of use cases providing practical insight to those focused on digital transformation. It couldn’t come at a better time. The Financial Services industry is in the middle of a major transition to become more customer value focused, more compliant, and better-adjusted to new normal cost structures."
- Mike Heffner

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Best Practices to Support Knowledge Workers

Innovation in Adaptive Case Management

Best Practices for Knowledge Workers describes ACM in the current era of digitization, Internet of Things (IoT), Artificial Intelligence (AI), intelligent BPMS and BPM Everywhere. You will learn how support of adaptive, data-driven processes empowers knowledge workers to know in real-time what is happening at the edge points, and to take actions through the combination of rule-driven guidance and their own know-how.

Sandy Kemsley points out in her foreword: As adaptive case management (ACM) systems mature, we are moving beyond simple systems that allow knowledge workers to define ad hoc processes, to creating more intelligent systems that support and guide them. More here...

New Book!

The Art of Business Process Management
BPM Strategy and Real-World Execution

This book goes to the heart of what is driving interest in BPM today – the ability to improve and automate how we manage both our business processes and the information that supports them.

In addition to the highly insightful and thoughtful white papers contributed by industry thought leaders, this book provides compelling award-wining case studies written by those who have been through the full BPM experience.

Read more here - and download a free chapter:
Accelerating Value by Rebooting Enterprise Architecture 

New book...

The Arrival of Business Architecture

Business and Dynamic Change

This book presents a complete approach to business architecture and the how-to and why-to of architecting an enterprise.

Top industry practitioners, inventors and thought-leaders gather to present valuable insights into the emerging understanding of the importance of business architecture as a critical component of enterprise architecture.
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Internet of Things
Process of Everything

BPM Everywhere

With estimates of 30 billion or more connected devices, there will be far too many devices and interactions will be far too complex to keep pace using traditional software techniques.

The only way to make sense of the flow of information is to visualize them as part of processes that exchange and process the information byproduct forming something we call BPM Everywhere.
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Thriving On Adaptability

Best Practices for Knowledge Workers

Surendra Reddy: Foreword
"ACM helps organizations focus on improving or optimizing the line of interaction where our people and systems come into direct contact with customers. It’s a whole different thing; a new way of doing business that enables organizations to literally become one living-breathing entity via collaboration and adaptive data-driven biological-like operating systems."

Adaptive Case Management is ultimately about allowing knowledge workers to work the way that they want to work and to provide them with the tools and information they need to do so effectively.
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NEW! $39.95

Passports to Success in BPM
Real-World Theory and Applications

Book overview with full Table of Contents
You get the complete Digital Edition 100% FREE!
(even if you buy via Amazon (hint see page 3 for details in Amazon Preview)

Is your BPM project set up for success or failure?

Knowing what BPM success will look like before you even begin will help you achieve it. So will knowing what are the most common causes of failure.
BPM projects fail more often as a result of missed expectations than inadequate technology.
Yet a greater number of BPM projects fail to launch at all due to the inability to be a credible business case. The value of BPM is realized through planning and measurement, and the business case needs to be developed with transparent success criteria and “real world” metrics. more...

Retail $49.95

Empowering Knowledge Workers:
New Ways to Leverage Case Management

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Empowering Knowledge Workers describes the work of managers, decision makers, executives, doctors, lawyers, campaign managers, emergency responders, strategists, and many others who have to think for a living. These are people who figure out what needs to be done, at the same time that they do it, and there is a new approach to support this presents the logical starting point for understanding how to take advantage of ACM.

Adaptive Case Management, provides a transactional thread across multiple systems of record. ACM allows the work to follow the worker, providing the cohesiveness of a single point of access. Case Management pulls together all the end points, information, environments and provides the long-term record of how work is done, as well as the guidance, rules, visibility and input that allow knowledge workers to be more productive. More here...

Retail $59.95

iBPMS: Intelligent BPM Systems.

Buy now with 30% early bird discount; Save $18.00
Limited time discount.

The need for Intelligent Business Operations (IBO) supported by intelligent processes is driving the need for a new convergence of process technologies lead by the iBPMS. The iBPMS changes the way processes help organizations keep up with business change.
- Jim Sinur (extracted from Foreword)

Intelligent business process management is the next generation of enterprise BPM, leveraging recent technological advances to attain a degree of operational responsiveness not possible with yesterday’s business process platform.

Today, companies of all types want faster and better insight into their operations. This growing demand for operational intelligence has given rise to a new, "smarter" variety of business process management suites (BPMS). more here...

Retail $49.95

Read five-star review by Paul Harmon on
How Knowledge Workers Get Things Done

How Knowledge Workers Get Things Done describes the work of managers, decision makers, executives, doctors, lawyers, campaign managers, emergency responders, strategist, and many others who have to think for a living. These are people who figure out what needs to be done, at the same time that they do it, and there is a new approach to support this presents the logical starting point for understanding how to take advantage of ACM.

Keith Swenson points out, “We are seeing a fundamental shift in our workforce, and in the ways they need to be managed. Not only are companies engaging their customers in new ways, but managers are engaging workers in similarly transformed ways.” More...

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BPMN Edición digital en español
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This eBook series presents the collection of best and most important chapters on their respective topics recently published in the annual BPM and Workflow Handbook series and other publications.
Introduction to BPM and Workflow
Financial
Healthcare
Utilities and Telecommunications